A highly accomplished Senior Solutions Architect and Technical Delivery Leader with over 20 years of experience, specializing as the Design Authority for flagship Digital Transformation and new Enterprise CRM/BPM platform modernization programs.
I possess deep CRM/BPM solution expertise leveraging Pega Infinity as a strategic backbone for large-scale, end-to-end customer-facing digital applications. Proven success as a Trusted Advisory Leader, guiding the pre and post-sale design journey, contributing to business cases, and managing the process through system cutover and legacy decommissioning.
Expert in providing Senior Leadership and Mentorship to multi-functional global teams (up to 25 resources), driving architectural velocity, standardisation, and maturing engineering practices (CI/CD, DevSecOps). Extensive experience building solutions using AI/ML technologies and Intelligent Process Automation (RPA/RDA).
This section provides an interactive overview of my 20+ year career. Click on any role in the timeline on the left to see the detailed responsibilities and achievements for that position. Below the timeline, a chart visualizes my tenure at each major company.
Career Timeline
Select a role from the timeline to see details here.
Experience by Company
This section provides a deeper dive into my key professional competencies and achievements. Click on any heading to expand the panel and read the full details. The chart on the side illustrates my primary areas of domain expertise.
Domain Knowledge
My qualifications are built on a foundation of formal education, industry-leading certifications, and a commitment to continuous learning. The chart highlights the breadth of my certifications by category, with lists for education and awards below.
Certifications by Category
Education
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Leadership Professional Development Program
La Trobe Business School, La Trobe University (2020)
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Bachelor of Technology, Computer Science & Eng.
Biju Patnaik University of Technology (2000 - 2004)
Awards & Recognition
✦ Multiple Hackathon Rewards @ TAL (2021, 2023, 2024)
✦ FROG (For Recognition Of Greatness) Reward @ Virtusa (2017)
✦ Quarterly Best Performer Award @ Virtusa (Q3-2017)